IT Outsourcing

IT Outsourcing

In today’s world of rapidly changing technology and a tough economic climate, now is the best time to review your IT and help to reduce costs. IT Outsourcing provides you with the freedom to continue building your business, servicing your customers and taking control of your IT. If you would like Certus, a SysGroup Company, to demonstrate the value of IT Outsourcing for your business, call us today and we can discuss your requirements.

Why Choose It Support Outsourcing?

By pro-actively monitoring your systems in real-time, Certus is able to identify system faults or issues before they become a problem for your business, and most importantly rectify them quickly to prevent disruption, ensuring your business IT systems remain operational.

Advantages of IT Outsourcing:

IT outsourcing can deliver clear advantages to your business as long as you choose the right partner. At Certus, we are specialists in delivering IT outsourcing solutions to businesses. We would like to introduce you to our range of IT Outsourcing services with the aim of becoming a valued partner to your business.

So if you are looking for IT Outsourcing, why not give us a call? Our approach is consultative, we work with you to understand your challenges, so we can tailor our IT Outsourcing offering to suit your requirements.

At Certus, we:

  • Identify IT problems before they disrupt the business

Remote agents deployed on network systems and servers provide real time monitoring and instant notification of problems to the Certus network support centre before they impact on the business.

  • Have your IT systems managed by qualified professionals

Remote management allows highly qualified engineers to manage the IT systems from the Certus Support centre. Day to day administration of systems such as running backups, updating anti virus software, managing printers and adding new users is all carried out from the Certus network support centre.

Improve the performance and reliability of your IT systems

Continual performance monitoring ensures that network performance problems are identified and resolved quickly. Servers that are running low on resources such as disk space or memory are proactively managed to maximise reliability and performance by Certus network support centre engineers.

Understand how your IT systems are performing

Monthly reporting to clients provides clear information measuring the level of service against pre-defined SLA’s. Regular reviews with our IT consultants allow you to plan your IT strategy effectively.

Provide qualified on-site support when required – FAST

Our accredited team of engineers are available at all times to provide 2nd line on-site support and expert IT consultation. Service levels from as little as 4 hours ensure that responses to local sites are fast and reliable.

Reduce the cost of managing and supporting your IT

Outsourcing IT systems management and support to Certus removes problems of recruitment and retention of skilled staff and ensures that a wide range of experience across a broad spectrum of technologies is on hand at all times.